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The Four Quadrant Framework at IMSS

Two-directional approach
A two-directional approach, comprising core-forward and future-back thinking, serves to break the incremental mindset that prevails in many companies today.

Purpose Driven
Purpose is not about having lofty “words on the wall” to which companies pay nominal homage when it suits them. Purpose is the reason a company exists.

Outside-in
As the name implies, the outside-in lens asks, “What will the ecosystem of the future look like in which companies must play – and win?” The focus is on trends shaping markets, customer behaviors and the competitive landscape.

Disruption
We find that it is a combination of complacency and arrogance that blindsides leaders and prevents them from recognizing disruption from different quarters. This methodology looks at disruptive players who challenge existing businesses by changing the rules of the game.

At IMSS, it is our endeavor to help our customers be the divergent enterprise. To help them excel and lead by powering their ability to transform experiences, use operations as a lever to transform, become data-driven organizations and digitize their core.

Work with IMSS 3A Digital Disruptive Strategy at imss.co.in/en/3a/ or write to business@imss.co.in.

We offer Four strategies for our customers to become the divergent enterprise

Operations Transformation

Though traditionally considered a back-office function and a cost centre, we have started seeing Operations through a new lens and believe it to be the engine for creating a lot more value than just keeping the lights on. Application of the digital levers of Analytics, AI, Automation and Experience enables us to look at Operations as a treasure trove of insight.

 

Data-Driven Organization

Across industries, we have evolved our Data offerings to unlock real benefits for leaders who are cognizant of the importance of going digital, and for organizations that are becoming increasingly aware of the direct business benefits of data.

 

Experience Transformation

With superior customer experience now critical for every industry, business transformation is increasingly guided by the need for better customer interfaces, faster and more robust decisions, more connected processes and improved data insights.

 

Digitizing the Core

Digitizing the Core Data-driven modernization, a key component in enabling decision making based on data-driven insights rather than instincts or tedious processes, is the top priority and a challenge today for all leading organizations.

 

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