Robotic Process Automation (RPA) is the technology trend which can empower retailers in building a high-growth responsive business while optimizing cost. RPA (or software bot) emulates transactional, administrative tasks which are repetitive, rules-based and require no decision making or strategizing.

Using robots to drive tangible business benefits is very much a reality today: The IT-enabled RPA market has been growing rapidly at a CAGR of 60.5% from 2014 and is expected to reach US$5 billion by 2020.

Retail and Consumer Goods industry is facing a myriad of challenges including rising production costs, slow growth, new technology disruptions, uncertain labour availability, and most important of all, rapidly changing customer expectations. Companies like yours need to enhance accuracy, reduce errors and save time & effort it takes to enter the information to your systems.

The retail organizations have a massive stack of processes like inventory management, invoice processing, customer queries, business analytics, order processing, sales spreadsheet management, employee on-boarding & off-boarding which are the best cases for automation to achieve high efficiency and reduce cost.

To achieve efficient and error-free operations, the retail industry is integrating disruptive technologies like Robotic Process Automation (RPA).

Integra, in its experience with multiple transformation projects, PoC’s and prototypes found ROI ranging from 30 percent to as much as 200 percent.

Integra RPA solutions can be implemented without changing the existing tools and applications, and by adherence to the existing processes or by optimizing the processes within reasonable turnaround time. Integra can help you automate processes like trade promotions, sales analytics, in-store planning, new product introductions, supply chain management and many more.

Using RPA bots, following functions can be automated:

• Automate Invoice Processing
• Employee On-boarding
• Inventory Management
• Sales Analytics
• Efficient Customer Support
• Consumer Behavior
• Store Planning & Inventory Management
• Customer Support & Call Center Processes
• Logistics & Supply Chain Management

Integra forged strong partnerships with leading RPA platform vendors – UiPath & Softomotive for industry leading RPA and Intelligent Automation technology. Integra can also enable you to deliver transformational outcomes with our deep expertise in Enterprise Apps, Big Data & Analytics and Testing Services.