RPA Overview

Robotic Processes Automation (RPA) with Artificial Intelligence (AI) provides an intelligent automation platform giving telecom companies the flexibility and agility necessary to rise to the challenge. RPA (or software bot) emulates transactional, administrative tasks which are repetitive, rules-based and require no decision making or strategizing.

Using robots to drive tangible business benefits is very much a reality today: The IT-enabled RPA market has been growing rapidly at a CAGR of 60.5% from 2014 and is expected to reach US$5 billion by 2020.

RPA, a new standard for the Telecom industry

The blurring of connections between wireless, wirelines, cable, broadband, satellite, and over-the-top services is only beginning. But with increased customer expectation and competition, telecom companies need efficient and faster operations.

Now, more than ever, telecom companies need to find ways to converge systems, organize data, and personalize the user experience — all without significant disruption or cost to the business.

Intelligent automation helps connect disparate business systems, organize data, especially unstructured data, and transfer data from legacy systems typically invisible to business systems while helping streamline data-driven customer experiences.

Integra RPA for a new era of automation in Telecom domain

• Simplified Data Entry
• Delightful Customer Experience
• Improve Network Uptime
• Forecasting and Decision Making
• Invoice Processing